I found out I was pregnant the day after my husband left for Iraq helping out the soldiers and children as an Army pediatrician. He would be gone for one year and would miss my entire pregnancy. I got a gift certificate for a 3D ultrasound, and this was just the thing to share my pregnancy and the joy of having a child with my husband stationed in Iraq.
We talked about how great it would be if other families could experience this same joy here around where we lived at a more affordable price. These conversations soon developed into dreams and these dreams into plans.
About a year after my son Sabiq was born, we saw our first customer at First Peek Ultrasound on September 5, 2008. Now, in 2018, our customers are returning to us for their second, third, or fourth pregnancy.
We are locally owned in the sense that we used to live just a few minutes away from the ultrasound studio in Oak Park, IL, and now live just a few minutes away from the ultrasound studio in McKinney, TX. Some of our customers see me there, making sure everything is running smoothly. What this means to you is that we are readily available for any questions or concerns you may have. Many of our customers are surprised when they ask a question and they get a response from the owner who is willing to talk with them and discuss whatever issue they may have. We keep in touch with many of our customers via Faceboo or when they visit us again with their babies.
We are family-owned in the sense that the business is independently owned by us and us alone. We are not part of a franchise. What this means to you is that the running of our business is not focused on maximizing revenue for some third party or on adhering to the demands of an out-of-touch board of directors. If there is a problem or mistake, we can quickly rectify it and correct course. Also, by not having to pay hefty franchise fees and dues every month, we can keep our prices low.
Finally, we are "customer-owned." This is a term we came up with ourselves to emphasize our focus on customers, whether you're just finding out you're pregnant or can't wait for your child to be born already. We have taken great care to make sure that we provide services living up to the motto, "You're pregnant. Enjoy it!"
We know that pregnancy is not simply a transition to motherhood to be endured and suffered through, but a beautiful stage in life to be enjoyed and remembered. We have tried many different ways of ensuring and improving upon our customer service.
If you have any suggestions for improvement, please e-mail us at firstname.lastname@example.org.
Our ultrasound technicians are certified and ARDMS-registered. Although certification is only required for medical diagnostic ultrasound and not required for 3D ultrasounds in the state of Illinois or Texas, we have gone above and beyond by hiring and training certified ARDMS-registered ultrasound technicians at both of our locations, so you can rest assured that your 3D ultrasound session is performed with the same care and skill as you would expect in your doctor's office, but without that sterile smell.
Our medical director is here to ensure the safety and well-being of our customers, who we define as not only the pregnant women who come to us and their families, but also their babies, because the love and bonding that comes from seeing your 3D ultrasound benefit both the mother and the baby, and we know that the well-being of your baby is of utmost importance. Also, our medical director ensures that there is continuity of care between our customers and their ob/gyn physicians and midwives and promotes communication to the medical community.
Our ultrasound machine and our 3D ultrasound services adhere to all FDA limits and regulations. As we do not provide medical or diagnostic ultrasound services, we do not require a prescription or doctor's note, nor do we bill your insurance. However, for the safety and well-being of our customers, we do insist that you are receiving prenatal care and have an ob/gyn physician or midwife prior to receiving any 3D ultrasound service from us.
We welcome you to look through our website, go through our packages, view our 3D ultrasound gallery, join our Facebook community, and visit our facility.
Give us a call or schedule online any time of the day for your 3D ultrasound appointment.
First Peek Ultrasound